REFUNDS / RETURNS & CANCELLATION POLICY
Since these are edible items, products once shipped cannot be returned.
If you have received a wrong/damaged product, we can replace this with the exact same item. Only these goods can only be exchanged if it is returned unused and intact, or by providing proof of damage/ defect.
Please make a video while opening the package. No Returns or Replacement will be done without video proof.
Please email us at prakrithifood@gmail.com within 24 hours of delivery if you want to apply for an exchange, with relevant photo/Video proof. We will have our customer care contact you as soon as possible.
While our endeavor is to be flexible, in case of any dispute, the same shall be subjected to Mangalore jurisdiction only.
Please mention your order number in the mail that you send to us.
In case the products are received broken or packaging seems tampered with, kindly don’t accept the package.